Our services

 

We are more than just another supplier - we can help you to be a cut above the rest with curated wine lists, in-depth staff training, and other comprehensive services that will enhance your business. Years of hard work have taught us that good support is key to a thriving business, and we have the tools to help you every step of the way.

We’re experts in business management and are here to help you be successful, in any way that we can - if it’s good for your business, it’s good for ours! As your supplier we will provide honest, ongoing support & communication with a bespoke service that’s tailored to your needs - and we’re always here when you need us, either on the phone or out on the road.

Consultancy

  • As standard, we will advise you on the best wine choices for your business. We can help with expert advice on wine pairings for the menu and pouring wines for the bar.

  • When you choose to use us for your entire wine selection, we can create complementary & curated wine lists that are uniquely tailored to your business. We take care of everything - wine selection, tasting notes, pricing & printing - making sure that your wine list represents your business & helps you stand out from the crowd.

  • Your cocktails say a lot about you! We can create complementary, curated cocktail lists that will truly make you shine. Paired with a cocktail training session, this will keep the customers coming back for more.

  • On occasion we are able to help organise promotional events & wine experience evenings - to help showcase great wine partnerships, special occasions or pop up events. Just ask one of our team for more details.

  • We want your business to be a success, and a key element of that is ensuring you’re making the right margins on the wine you sell. If you’re unsure, use our handy calculator to figure out how much you should be charging for every product, and always make a profit you’re comfortable with.

Training

  • We can provide training for all your staff - to ensure they fully understand your wine list and how to discuss it with the customer. This training takes place in your place of business, at a time to suit you - increasing your staff’s confidence in their ability to talk about wine & give the customer the best experience possible.

  • Think your bar staff could do with a refresher? We can arrange a little training session to discuss the cocktail basics - knowledge & method, best practice & classic recipes. This is a great option if you are training new staff ahead of a busy season.

  • If your business has a retail section & is interested in selling wine, we can help with that. We can work with your staff, helping them learn the art of confidently selling retail wine & spirits.

  • Once we become your supplier, we don’t just leave you to go it alone. We provide ongoing training and product support that you can access whenever you need to - with tasting notes & training videos at your fingertips, you can continue staff development in your own time.

Tasting

  • After your wine list has been created, we’ll do a tasting session with all your staff as part of their training. This is the best way for them to understand the wines you’ll be offering & improve their customer service skills.

  • Pairing the right wine with different meals can be a fine art. As part of our training services, we’ll talk your wait staff through the wine options that complement each item on the menu. This will promote team members’ confidence in their ability to make appropriate recommendations to customers.

  • Wanting to re-work your drinks list, or add a special wine pairing to the menu? Our downloadable tasting notes make it easy to quickly train up your staff on any changes or additions you make to your business.